How it works

Whatever your preferred method, you can pay for parking at selected Phone and Pay car parks via:

• Phone

Park your vehicle, ring the Phone and Pay area number (clearly displayed on our signage), quote the site code and select your length of stay - your parking booking is now complete!

Opting for SMS services will give you the added comfort of receiving a text confirming your booking and when your parking is due to expire.

• SMS (text messaging)

Text the following information to 07786 207 708:

- Location number

- Length of stay (in minutes)

- Payment card 3-digit security code

For example: if you park at location 2500 for 60 minutes with payment card security code 530, you text: 2500 60 530

Opting for SMS services will give you the added comfort of receiving a text confirming your booking and when your parking is due to expire.

• Smartphone application

Download the Phone and Pay smartphone app and register your information, including your vehicle and payment card details. Select your location and length of stay to confirm your booking. You only need to register once; all of your information is stored for future use.

• Pay by Cash

Pay in selected retailers by providing your vehicle details and mobile number, if available, to book parking.

Or top up your account, which is linked to your mobile number, so you can pay for parking using your available parking credit.

NB: Some retailers may offer free customer parking

For more information on Pay by Cash click here.

Once youve booked your parking all information, including your vehicle, location and parking details, is instantly sent  to the handsets of local Enforcement Officers meaning no need to buy a ticket or display it on your windscreen.

Running late? No problem. If you need more time, you can extend your parking via phone, SMS or smartphone app!

Watch the Phone and Pay video below for more information on how to use the service:

Click on the flag below to view the video in: